Introduction

This policy outlines the framework for voluntary involvement within Revolution, applicable to all staff, members, volunteers, and those in positions of responsibility. It is reviewed annually to ensure it aligns with the needs of both Revolution and its volunteers.

Commitment

Revolution commits to:

• Recognizing the right of individuals to participate in community life through volunteering.
• Valuing the unique contributions of volunteers which benefit service users, staff, and the community.
• Ensuring volunteering roles are supportive, encouraging, and aid in the development of volunteers.
• Managing volunteer involvement efficiently to maximize the beneficial impact of volunteers’ time.

Definition of Volunteering

• Volunteering at Revolution is an expression of citizenship and a vital component of democracy.
• Volunteers work unpaid, contributing their time, energy, and skills to benefit the community.

Statement of Values and Principles

• Volunteering complements but does not replace paid employment.
• Volunteers serve on a voluntary basis without any enforceable obligation, enhancing their roles through honor, trust, and mutual understanding.
• Mutual expectations of commitment and reliability are recognized between Revolution and its volunteers.

Volunteer Coordination

• Each volunteer has a designated staff member or volunteer for guidance and advice.
• Responsibilities include support, supervision, and ensuring effective performance.
• The role of ‘Volunteer Coordinator’ is explicitly included in relevant job descriptions.
• Rana Miah is designated with overall responsibility for volunteer activities, managing volunteer welfare.

Recruitment and Selection

• Revolution adheres to equal opportunity principles, making volunteering accessible to all.
• Selection is based solely on the individual’s suitability for the role.
• Volunteer opportunities are promoted widely to ensure community accessibility.
• The recruitment process may include reference checks, CRB checks, informal interviews, and mandatory training, especially for roles involving vulnerable groups.

Training and Development

• Volunteers have access to essential policies and receive training to equip them with necessary skills.
• Ongoing development is prioritized to ensure volunteers are effective in their roles.
• Staff managing volunteers receive specific training to enhance their leadership and supervisory skills.

Support, Supervision, and Recognition

• Regular support and supervision sessions are scheduled to discuss progress, achievements, and training needs.
• Volunteers are encouraged to express their views and participate in organizational meetings.
• Formal recognition mechanisms are in place to acknowledge volunteer contributions.

Expenses

• Revolution reimburses volunteers for out-of-pocket expenses related to their volunteering, subject to receipt submission.
• The process for claiming expenses is clearly communicated to all volunteers.

Insurance

• Volunteers are covered under the organization’s liability insurance policies.
• Personal possessions of volunteers are not insured by the organization.

Confidentiality

• Volunteers are briefed on the organization’s confidentiality policies and procedures.

Settling Differences

• The organization seeks to resolve volunteer grievances amicably and promptly.
• A designated officer handles any complaints or issues, ensuring fair and objective treatment.

Rights and Responsibilities

Volunteers have the right to:

• Understand their role and expectations.
• Receive necessary support and training.
• Be reimbursed for relevant expenses.
• Be insured and work in a safe environment.
• Be treated without discrimination.

Revolution expects volunteers to:

• Adhere to organizational policies and guidelines.
• Be reliable and honest.
• Respect confidentiality.
• Engage in provided training and support.
• Uphold the integrity and values of the organization.